Don’t Fall Into A Yardi Implementation Hole!
The Reality
Yardi software provides excellent property management solutions for automating & optimizing daily operations. However, implementing Yardi can be challenging. The best way to avoid falling in one of many “implementation holes”, is to be prepared! Like the old saying “Measure many times, cut once”, planning is the key to success. And many times, proper planning relies on knowledge of your potential outcomes.
BC Solutions boasts decades of combined Yardi and property management experience, over thousands of successful projects. We have encountered and resolved more implementation challenges than one client will ever have.
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Here are just a few of the challenges we have seen and how we assist our clients in solving them:
Lack of whole business involvement: Failure to understand that Yardi is an enterprise system. When a business approaches the implementation of Yardi as an “IT exercise”, it is likely to fail - either at the outset or immediately following implementation. The implementation of an enterprise system like Yardi is an exercise in business change, workflow management, process standardization, and ecosystem redefinition. There is not likely to be a department that is not impacted.
A void in preparation & documentation: Don’t rush your design phase, or fail to thoroughly assess your project's scope. As part of this process, document and map your processes. This helps define your needs, but also makes you aware of gaps that exist in what you do, vs best practice.
Failure to understand the importance of project management: We have had many clients who come to us in the middle of an implementation which they are managing in-house saying “help, we have lost our way”! What usually becomes apparent when we step in, is that there is not a strong project manager, who understands processes across disciplines, who is following a well-thought-through and documented project plan. Our project management services ensure that before moving on from one phase to the next, all requirements of the previous phase have been successfully met. We provide disciplined execution and clear communication between all involved parties.
Misunderstanding training needs: It is key that a business is prepared to be involved in documentation, user acceptance testing, and team training. When your implementation consultants step away, you need to be ready to run your Yardi environment - the whole ecosystem! From accounting and leasing, through to servers and software maintenance. Make sure everyone is trained for success.
BC Solutions’ has significant experience and expertise in Yardi implementation, development, and support. Our consultants have hands-on experience in property management, Yardi, and with reporting-writing coding and tools. We understand the importance of a successful implementation, and we have never had a client not go-live. Contact us to learn more.
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